FAQs

FAQs

Hey, where did my Quicktime export option go?
Quicktime - Not active by default due to Quictime security issue Read the quicktime security bulletin here: https://www.us-cert.gov/ncas/alerts/TA16-1...
Mon, 11 Nov, 2019 at 2:38 PM
User Preferences - File descriptions and folder layout
Preferences are stored within sub-folders inside the application ROOT folder. There are preference files shared between all users and separate individua...
Mon, 11 Nov, 2019 at 1:16 PM
User Preferences explained...
Many options and preferences are user definable in Nucoda / Phoenix, it can be quite daunting but once you understand the process, it's a lot easier ;-...
Mon, 19 Aug, 2019 at 1:01 PM
User Preferences - Loading and Editing
Load Order Preference files are loaded in an order such that later ones (if they exist) will override earlier ones. The load order is as follows : S...
Mon, 11 Nov, 2019 at 12:47 PM
Using Mono DPX - Settings
In addition to the overview in our File Format page, the DPX format also has some preference settings to help with loading monochrome DPX files. This is...
Mon, 11 Nov, 2019 at 11:37 AM
What is the difference between Nucoda and Academy
What is Nucoda Academy? Nucoda Academy is a free version of Nucoda aimed at anyone who want to get to know Nucoda - it is licensed but there is no cost ...
Sun, 25 Aug, 2019 at 9:55 PM
Supported File Formats (2019.2)
Please note - in the Nucoda Preferences there is an option to set the use of extended formats to last or never, this can be useful for testing files that ...
Mon, 11 Nov, 2019 at 2:34 PM
How do I get Nucoda Academy
How do I get Nucoda Academy? Although we have not officially released Nucoda Academy we do accept signups and will provide a license if requested Si...
Sun, 25 Aug, 2019 at 10:09 PM
How do I send large files to support?
It is sometimes required that we look at your media or your project file when you report a bug. Be assured that no material provided to us will ever be ...
Sun, 28 Jul, 2019 at 1:14 PM
Crash when importing media
Try importing the media without audio - the import without audio setting is in preferences What we need from you: Please send an email to support@digit...
Sun, 28 Jul, 2019 at 10:30 PM